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Origin services

Get a head start with origin services

See how our local teams at origin are helping to accelerate supply chain efficiency with a range of cost-effective services.

Where you need us to be

If you want to build the most efficient, cost-effective version of your supply chain, start managing your inventory at origin. We know sourcing from a wide range of suppliers in remote locations can get complicated, so accessing our origin resources and services can help to streamline end-to-end.

Our origin services teams give you on-the-ground knowledge and expertise in supplier origin locations. The range of services we offer can be either as part of our standard supply chain management service, or picked from our value-added logistics services to suit your needs.

Efficiency-driving origin services

A sample process flow for scan pack programme

Efficient shipping and packing

Our Origin Services teams constantly monitor your supplier bookings through container selection, packing utilisation and intelligent consolidations for streamlined and cost-effective operations.

Early disruption response

Working flexibly with a wide range of carriers across multiple trade lanes, we overcome disruption and re-route cargo, switching to alternative carriers or providing different modal combinations to keep your goods moving.

Keeping deliveries moving

Making sure your product keeps moving from factory door to shop floor is our number one priority. That’s why we work closely with your suppliers’ logistics functions. So whether it’s container availability, arranging local transport or documentation assistance, we’ll ensure everything runs smoothly.

Handy value-added services

Maximise your supply chain efficiency at origin with a broad range of value-added services, like pick-and-pack, stock reworking, quality assurance, piece counts and pre-retail item checking and labelling.


“Standout commitment to technology and supply chain visibility”

Our requirement for an International freight partner had to marry up with the Myer Customer First Plan and our move into becoming a data driven business. Ligentia’s commitment to proven technology and supply chain visibility, combined with their customer hub and people approach, made it an easy decision for us. Ligentia’s freight and OVAS services coverage from Asia, Sub-continent and European origins, provides Myer with a dependable and agile supply chain platform to deliver our directly sourced products into Australia effectively and with transparent efficiency.

  • Tony Carr, Executive General Manager, Supply Chain
  • Myer

“A true partnership”

We experience genuine benefits from Ligentia’s partnership approach. We have created a relationship of a two-way challenge, so we’re working harder and smarter to arrive at the best possible outcome at every stage in our process. It means that together we’re realising significant improvements in supply chain performance. We’ve also been able to automate substantial portions of the end-to-end process that were operated manually with our previous provider. The net result is that we are saving time and money, whilst driving up accuracy and delivering better performance data back to the business. I’m really excited about our future as we achieve market leading supply chain development.

  • Supply Chain Director
  • Hobbycraft
Card Factory

“An integral part of our growth”

We have seen significant growth within our business over the last 4 years and Ligentia have played an integral part in supporting that growth by assisting with the increasing movement of goods whilst implementing new initiatives to drive down costs. Ligentia is unique in their approach to supply chain management; they show a pro-active determination in firstly understanding our business which gives me confidence that the solutions they present are aligned to our individual business objectives.

  • Head of Global Logistics
  • Card Factory

“Elastyczność i ciągłe doskonalenie”

Współpraca z zespołem Grupy Ligentia pokazuje, że znają oni naszą działalność od podszewki i potrafią sprawnie reagować, gdy musimy sprostać skokowym wzrostom popytu. Jednak poza codziennym sprawnym funkcjonowaniem naszego łańcucha dostaw regularnie się spotykamy, aby dokonać przeglądu ogólnej wydajności łańcucha dostaw w odniesieniu do celów. Zawsze szukamy sposobów na to, by działać oszczędniej i mądrzej, i widzimy, że nasze własne zaangażowanie w ciągłe doskonalenie wpisuje się w podejście zespołu Grupy Ligentia.

  • Neal Austin, globalny dyrektor ds. operacyjnych
  • Mayborn

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