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Customer Hub

Creating customer connections that drive continuous improvement

Access all your key documents in one place, from monthly reports to standard operating procedures. Plus get real-time alerts from our operations team to keep you on top of global logistics.

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Everything in one place

Free up your inbox and streamline communications with our Customer Hub. This is the place for all your supply chain correspondence as well as the latest operational news from our teams across the world. Get queries and instructions automatically sent to the right person, a full audit trail with SLA monitoring and analytic-based reporting, plus built-in automated escalation paths to operational teams. And a multi-user shared access inbox means there’s no need for repetitive searches.

Keep your supply chain on track

Our Customer Hub has everything you need to keep your supply chain moving.

Industry news and alerts

Real-time updates and alerts from our operations teams around the globe to keep you on top of global logistics.

FAQs

There’s a wealth of information at your fingertips with answers to our most frequently asked questions.

Key document storage

Access all your key documents in one place, from monthly reports to standard operating procedures.

Supply chain analytics

Get all your supply chain data and analytics tools to monitor KPIs and identify optimisation opportunities.

Ideal Standard

“Incredible insight”

From my personal perspective Customer Hub has been incredibly insightful as a shop store front to news from within Ligentia, but also broadly, topics, issues and challenges in a global context for sea, air, warehousing and forwarding. It’s a tool I review every day to gain the latest insights that relate to my account’s insights and metrics or broadly across the Ligentia network.

  • Overseas Purchasing Manager
  • Ideal Standard

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