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Ligentia and Myer announce new two-year strategic partnership

8 February, 2024 – Ligentia and Myer have announced a new two-year strategic partnership to further enhance and automate Myer’s international supply chain.

Under the new agreement, Ligentia will continue to manage Myer’s international supply chain, supported by the Ligentix supply chain platform which provides Myer with accurate landed cost and end-to-end visibility of their supply chain critical path, from production confirmation, to freight booking, through to delivery to stores spanning Australia.

“We’re delighted that Myer has rewarded our service over the past three years by extending our agreement,” said Dean Neville, Australia Managing Director at Ligentia. “We look forward to continuing our work collaboratively with Myer’s team, to help deliver more supply chain efficiency and visibility.”

Handling the importation of over 20,000 TEU of goods per year into Australia for Myer, the Ligentia team manages Myer’s international suppliers and oversees the booking and delivery of 88M units per year of inventory manufactured in key locations such as China, India, Vietnam, Bangladesh, Pakistan, Turkey and elsewhere.

Ligentia’s offshore teams handle quality control checks, security tagging and other pre-retailing services before port splitting and scan packing each unit of stock against Myer’s store allocation list, ensuring goods are ready to roll out onto the shop floor as soon as they arrive at final destination.

Tony Carr, Executive General Manager, Supply Chain, said: “Our requirement for an International freight partner had to marry up with the Myer Customer First Plan and our move into becoming a data driven business.
“Ligentia’s commitment to proven technology and supply chain visibility, combined with their customer hub and people approach, made it an easy decision for us.

“Ligentia’s freight and OVAS services coverage from Asia, Sub-continent and European origins, provides Myer with a dependable and agile supply chain platform to deliver our directly sourced products into Australia effectively and with transparent efficiency.”

Ligentia is also proud to support the Myer Community Fund and has participated and donated to the Precious Metal Gala for the last three years in a row.

Ligentia media contact:
Gillian Lindsay
M: +447824526866

Myer Media contact:
Martin Barr
M: 0418 101 127

About Ligentia:
Ligentia is a leading global supply chain solutions provider with over 25 years’ experience delivering more sustainable and agile supply chains. Our customers include some of the world’s most sophisticated retailers and best-known brands in manufacturing, healthcare and consumer goods. With teams located across Asia, Oceania, North America and Europe, our people are supply chain experts and problem solvers, providing world-class sector and regional expertise backed by smart technology to help make supply chains less complicated.

About Myer:
Myer operates 56 department stores across Australia, as well as our online business:, and with our team members, we are committed to being Australia’s favourite department store. Our merchandise offer includes core product categories: Womenswear; Menswear; Childrenswear; Beauty; Homewares; Electrical Goods; Toys and General Merchandise. The majority of Myer’s operations are in Australia and encompass Myer department stores, sass & bide and Marcs and David Lawrence. In addition to our Australian operations, we have a sourcing office located in Hong Kong.

About MYER one:
Our loyalty program, MYER one, has more than seven million digitally contactable members. Members earn Credits on purchases at Myer that convert into Reward Cards on a quarterly basis. For every 1000 points earnt, Members receive a $10 Reward Card. Further details about the MYER one program are available at: